Contact us

21/09/2026

A question about Douveau, your order or a return? Email contact@douveau.com. We reply within 24 business hours, Monday to Saturday.

Before you write

• Keep your order number to hand, it speeds everything up.
• For a late parcel, first check the tracking link you received by e-mail.
• For a return, include your order number. You do not need to give a reason.

Postal address

Qovira FZE, Business Centre, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates. For a return, the return address is sent to you by e-mail once agreed.